FAQ

What type of vehicles do you have?

The available vehicles are:

  • HYUNDAI IONIQ / TOYOTA COROLLA or similar – Economy Category
  • SKODA SUPERB or similar – Standard Category
  • MERCEDES E-CLASS – Executive category
  • MERCEDES S-CLASS – Luxury category for Premium transfers
  • MERCEDES VITO – Minivan – Up to 7 pax
  • MERCEDES SPRINTER / PEUGEOT BOXER – Minibus – Up to 12 pax
  • MERCEDES SPRINTER – Minibus – Up to 19 pax
  • Buses – Up to 26 pax
  • Buses – Up to 55 pax

Check more about the fleet of vehicles.

What if my flight is delayed?

We have available at all times the flight information and know the problems which may occur. Our staff will wait for you when your flight is delayed or anticipated.

How can I find the driver at the airport?

Your driver will be waiting for you in the arrivals hall 30 minutes after the arrival of your flight. The driver carries a sign with the name of the person who booked the transfer. However, if should happen something unforeseen or an incident, you can always contact quickly our team calling the telephone +34 951 551 355. Contact us if you have more doubts about this point.

Can I reserve a transfer with Baby chairs?

Yes, indeed. We have several models of child seats whose use depends on the weight and age of the child, the price is 5€ each way and unit. According to the Rules for Circulation and regulation RD 1428/2003 of 21st November, it is required to provide minors an appropriate restraint system in relation to their height and weight, a child seat.

How much luggage can I take without problems?

Standard, executive and luxury cars: Up to 2 large suitcases and 3 medium ones.

Minivan or People carrier: Up to 7 suitcases.

Minibuses or Minicoach of 12 pax: up to 12 suitcases / Minibuses or Minicoach of 19 pax: up to 19 suitcases. For minibuses are available trailers, so there will be no problem with your luggage or golf bags.

Buses: up to 54 suitcases.

Are all cars and drivers insured?

Our entire fleet of vehicles have their corresponding insurance according to the European Union’s regulations, and therefore, all drivers and passengers are covered by the insurance.

Do you have 24 hour service?

For booking via email or telephone you need to know that we attend during office hours from 9 am to 11 pm every day. Learn more about our Transfers services in Malaga Airport.

How do I know that ECONOMYTRANSFER.COM is a legal company?

Econonomytransfer.com belongs to Spain Direct Transfer SL, a legally registered company and with the necessary transport permits to perform this activity. Get more information about our company cheap Malaga airport transfers.

Can I change my transfer?

Yes, with advanced notice, you can change any detail of the day, hour, time, destination, category of vehicle (standard, luxury, minivan, etc.) as provided by email, always at least one day before the transfer service or by calling the telephone number: +34 951 551 355.

Do I have to tip the driver when service ends?

Not necessary, only if you want you can give the driver a tip.

Can the driver help me with the luggage?

Our drivers, as a philosophy of work, always help with the luggage.

Once I have accepted the booking, do I need to confirm?

No, once we get your confirmed reservation, we send you the confirmation along with voucher and you don’t need to do anything else. Contact us if you cancel the reservation to check the cancellation fees.