Terms & Conditions
We use the following cars:
Economy: Hyundai Ioniq, Toyota Corolla or similar.
Standard: Skoda Superb or similar.
Executive: Mercedes E-Class or similar.
Luxury: Mercedes S-Class or similar.
Minivan: Mercedes Vito.
1. Finding your driver
Your driver will wait between the luggage hall and the arrival hall in Terminal 3, and will be holding a sign with your name on it. If you think you are lost, just call this number:+34 600 523 523.
2. Insurance terms
As all our cars have insurance according to the EU regulations, both its drivers and passengers are covered.
3. Delayed flights
Don’t worry if your flight is delayed, we always wait for our clients. We track your flight number, so we know if there are any delays or problems and will meet you when the flight arrives.
Standard taxis have room for 2 large suitcases or 3 medium suitcases. On the other hand, minibuses have room for 7 large suitcases.
All our drivers are fully licensed and they can speak English perfectly (be aware of unlicensed companies!).
6. Facilities for small children terms
You can hire baby and child seats for 5 euros a trip.
Economy transfer works 7 days a week during office hours from 09:00 am to 11:00 pm (including public holidays).
Important note: The company is not obligated to make extra stops that have not been booked previously, for example, collecting keys, stops at the grocery store, etc. Consult the driver beforehand.
8. Cancellation fees
Contact us if you cancel the reservation to check the cancellation fees
9. Special measures
In public transport vehicles the use of masks is mandatory.